Refund policy
Return & Refund Policy
At Duihafr, we want you to feel confident with your purchase.
You may request a return within 30 days of receiving your order.
To be eligible for a return, the item must be:
- Unwashed
- Undamaged
If your item arrives damaged, defective, or incorrect, please contact us at support@duihafr.com.
For confirmed product quality issues, incorrect items, or products damaged during shipping, Duihafr will cover the associated return or replacement costs.
To start a return, please contact our customer support team at:
Email: support@duihafr.com
Customer Service Hours: 9:00 AM–9:00 PM U.S. time
Please contact us before sending any item back so that we can provide the appropriate return instructions.